So sorry to hear you're having trouble inserting your disc, here are some tips that may help:
Relax. Take a few deep breaths to help relax your muscles. If you're tense, your muscles will constrict and make inserting the disc a bit tough. So, relax! You totally got this. 💗
Wash your hands, and then pick a comfortable position. Many customers opt to insert the disc while standing with a foot up on the edge of the tub, or even in a full squat to help with reach and angle. If you do prefer to sit on the toilet, we'd recommend going on your tippy-toes to help elevate your knees a bit.
Pinch the disc and make sure you're pushing it down, not up. FLEX Disc is not like a tampon, so the direction you insert will be a bit different. When inserting FLEX, push the front edge down (like in the direction of your butt). We know this sounds counter-intuitive, but it works! Pushing it down creates an angle and helps it make its way to the vaginal fornix. Then, tuck the other edge back behind the pubic bone. If you need more insertion tips, check out The Thumb Trick here.
Still no luck? Try changing it up! You can try a different position, we even have some customers who insert on all fours or while laying down. It can take some time to find out what works for you and your anatomy, but it's totally worth it, we promise!
Keep in mind that the disc should sit right underneath the cervix as shown here:
If you want some specific help from one of our FLEXperts, feel free to send us an email at firstname.lastname@example.org