Moving? Switched birth control? Found out you’re pregnant? Whatever your reason, we’ve got you covered. If you need to pause or skip a shipment, you can do so by following these steps.
- Log-in to your account
- Click "Adjust shipment" at top of the page
- Click "Change order date"
- A window will appear with four options:
- Pause for 1 month
- Pause for 2 months
- Pause for 3 months
- Select a date
- Must be a weekday (Monday - Friday)
- Must be 7 days from current date
- Date chosen is preferred delivery date*
You should see this change once you've made your selection. If you don't, you can refresh your account page to make sure it went through.
If you need to pause beyond 3 months, reach out to firstname.lastname@example.org and we can take care of that for you.