Once your order is processed, we are unable to cancel or make changes to your shipment. We also cannot re-route orders after they have been shipped. If you have moved addresses and set up mail forwarding with the USPS, your package should reach you.
If you have not set up mail forwarding, please reach out to our customer support team to see how we can help you get your order, just email us at email@example.com
Be sure you update your shipping address on your account page before your order is processed by logging into your account and clicking the gold arrow next to the shipping address.